Privacy Policy and Use of Information

Last modified: March 14, 2009.

Elm Software LLC ("Elm Software") is committed to maintaining the privacy of personal information that you provide to us when using ElmSoftware.com. This Privacy Policy describes how we treat personal information received about you when you visit ElmSoftware.com.

Information We Collect

General. When you use certain features of this site, we may collect personally identifiable information from you that may include your name and email address.

Web Site Usage Information. We automatically collect IP addresses and Web site usage information from you when you visit our Web site. This information helps us evaluate how our visitors use and navigate our Web sites on an aggregate basis, including the number and frequency of visitors to each Web page, and the length of their visits. This is all managed by Google Analytics.

Surveys. We may conduct occasional surveys and other customer research. These are entirely voluntary and you may decline to participate.

Registration. We require that anyone who wishes to comment about articles or forum posts featured on the site or about other comments posted on the site will have to register. And every comment will be signed with the commenter’s full registered name. We know some people will register with fake names, and we don’t have the resources or inclination to try and verify every name. But we figure we’ll get a fairly high percentage of real names behind the comments, which is way better than just using anonymity or screen names.

Ordering. Our order processing is performed by Plimus. Please refer to the Plimus privacy policy concerning order taking.

How We Use the Information We Collect

We may use information in the following ways:

For the purposes for which you specifically provided the information including, for example, to send emails that you have requested and to post your responses to articles.
To send you email notifications about our new or existing products and services, special offers, or to otherwise contact you.
To enhance or develop features, products and services.
To provide advertisers and other third parties with aggregate information about our user base and usage patterns.
We may combine the information that we collect from you on this Web site with information that you provide to us in connection with your use of our other products, services and Web sites.

We use third-party network advertisers, such as Google AdSense. Please refer to the Google privacy policy.

Except as specifically set forth in this Privacy Policy, we will not share your personally identifiable information outside of Elm Software.

We may disclose and use personally identifiable information to resolve disputes, troubleshoot problems, enforce our Terms of Service (for example, when necessary to protect our or a third party’s intellectual property or proprietary rights), or to alert you to changes in our policies or agreements that may affect your use of our Web site. We may also disclose personally identifiable information when we, in our sole discretion, believe it is necessary or appropriate, in connection with a sale or transfer of some or all of our assets in the Web site, or when we, in good faith, believe that the law requires us to do so.

Cookies

Some of the advertisers and Web analytics firms used on this site may place “tracking cookies” on your computer. These are small text files that can tell such companies what you are doing online, even though they usually don’t record your name or other personally identifiable information. These cookies are used by these companies to try and match ads to a user’s interests.

Cookies are used all over the Web. But we want you to know how to get rid of these tracking cookies if you like.

If you want to clean out all tracking cookies from all your Web sites, here are links where you can download three programs that can clean out tracking cookies:

http://www.lavasoftusa.com/products/ad-aware_se_personal.php
http://www.spybot.info/en/download/index.html
http://www.webroot.com/consumer/products/spysweeper/

You can also change the preferences or settings in your Web browser to control cookies. The Help menu on the menu bar of most browsers will tell you how. In some cases, you can choose to accept cookies from the primary site, but block them from third parties. In others, you can block cookies from specific advertisers, or clear out all cookies.

Not all cookies are tracking cookies. Like most other Web sites, ours may place cookies on your computer, in addition to any placed by advertisers. But ours aren’t “tracking cookies.” They merely do things like save your registration information, if you choose to register. They do not tell us what you do or where you go online.

Google Doubleclick Cookie

Google announced on March 12, 2009, there new interest-based advertising. Below is information that Google recommendeds all advertisers to publish in their privacy policy.

Google, as a third party vendor, uses cookies to serve ads on our site.
Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Review and Correction

If you would like to review, change or delete your email preferences or the name that you provided to us for email services, you can click here or contact us at support@elmsoftware.com.

Policy Changes

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at:

Elm Software
P.O. Box 314
Uwchland, PA 19480
USA